By selecting “sign in,” “create account,” or “complete purchase,” or by using our website or mobile application (the “Site”), you agree to abide by these terms and conditions. Certain products and services on our Site may have additional terms (for example, if you join our Treats loyalty program or subscribe to our Auto-Ship subscription, you will be subject to the Treats rules and the Auto-Ship terms). If any of these Terms of Use conflict with terms specific to certain products or services, the product or service-specific terms will take precedence.

These Terms and Conditions, along with any other product- or service-specific terms on our Site, form your Service Agreement (“Agreement”) with Baasaa Pet Shop, including any of its affiliated or operated sites where these Terms are posted. This Agreement outlines the legally binding terms for your use of our Site and your purchase or use of any Products or services available. By accessing or using the Site, you confirm that you have the legal right, authority, and capacity to enter into this Agreement and adhere to its terms. You may not access or use the Site or accept this Agreement unless you are at least 18 years old. Arbitration Notice: These Terms contain an arbitration clause, which affects your rights. By agreeing to these Terms, you and Baasaa Pet Shop consent to resolve disputes through mandatory individual arbitration, waive your right to participate in class action lawsuits, and give up your right to a jury trial. Arbitration offers limited discovery and appellate review compared to court proceedings. Please read these Terms carefully.

Electronic Communications
When you use our Site or send emails and other communications to us from your desktop or mobile device, you are communicating with us electronically. By doing so, you consent to receive responses from us in an electronic format and agree that these communications fulfill any legal requirements that would normally require written communication. You may retain copies of these communications for your records.

Accounts
To access certain features of the Site, such as purchasing products and services, you must register for a Baasaa Pet Shop Account. You will be asked to provide specific information about yourself during registration. By creating an account, you affirm that all provided registration details are accurate and truthful, and you agree to maintain the accuracy of this information. You are responsible for ensuring your use of the Site complies with applicable laws and these Terms. You must keep your Baasaa Pet Shop Account login information confidential.

You are solely responsible for all activities associated with your Baasaa Pet Shop Account, including but not limited to purchases, Site usage, and communications from your account. If you suspect any unauthorized use or breach of security, you must immediately notify Baasaa Pet Shop. We will take steps to secure your Account and prevent any future unauthorized activity.

Permissible Uses of Site
Subject to these Terms, Baasaa Pet Shop grants you a limited, non-transferable, non-exclusive license to access and use the Site for personal purposes. This license does not permit resale or commercial use of the Site’s features, nor does it grant rights to use the Site for any restricted purposes outlined below. Baasaa Pet Shop reserves the right to revoke this license at any time for any reason.

The following actions are prohibited:
(a) Using the Site to place orders for resale;
(b) Licensing, sublicensing, reproducing, selling, renting, leasing, transferring, assigning, distributing, hosting, or commercially exploiting any part of the Site or its content without express written consent;
(c) Modifying, reverse engineering, or disassembling any part of the Site;
(d) Using the Site to build similar or competing services, or collecting content or account information for the benefit of another business;
(e) Copying, distributing, reproducing, or publicly displaying any part of the Site without written permission;
(f) Framing or using framing techniques to enclose any content, logo, or trademark without Baasaa Pet Shop’s written consent.

Baasaa Pet Shop reserves the right to modify, suspend, or discontinue any part of the Site at any time, with or without notice. You agree that Baasaa Pet Shop will not be held responsible for any modification, suspension, or discontinuation of the Site.