Welcome to Baasaa Pet Shop, your one-stop online shop for all things pet-related. By accessing and using our website, baasaa.co.uk, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.
1. General Information
Baasaa Pet Shop is operated by Baasaa Ltd, a company registered in the UK. These terms govern the use of our website and services. By continuing to browse and shop on our site, you agree to comply with and be bound by these conditions.
2. Products and Availability
While we aim to provide accurate descriptions of all products, availability is subject to change without notice. We reserve the right to withdraw or amend any product listed on our website at any time without prior notice.
3. Ordering and Payments
By placing an order with Baasaa Pet Shop, you confirm that all information provided is accurate and complete. Payments for products must be made at the time of purchase through our secure payment gateway. We accept major credit and debit cards, and other payment methods as specified on our website.
4. Shipping and Delivery
We offer delivery throughout the UK. Delivery times and costs vary depending on your location and the size of the order. Once an order has been dispatched, you will receive an email with tracking details. We are not liable for delays caused by third-party delivery services.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return the item within 14 days of receiving it for a full refund, provided the item is unused and in its original packaging. Some exceptions may apply for perishable or personalised products. Please refer to our Returns Policy for more details.
6. Product Care and Safety
It is your responsibility to ensure that all products purchased are suitable for your pets. We are not liable for any injury or damage caused by the use of our products. Always supervise your pet when using any pet product, and consult your vet if in doubt.
7. Privacy and Data Protection
We respect your privacy and are committed to safeguarding your personal data. Our Privacy Policy outlines how we collect, store, and process your personal information. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, Baasaa Pet Shop will not be liable for any direct, indirect, or consequential loss or damage arising from your use of this website or the products purchased through it. This includes, but is not limited to, loss of profit, loss of data, or personal injury.
9. Amendments to Terms and Conditions
We reserve the right to change or update these terms and conditions at any time. Any changes will be reflected on this page, with an updated date. By continuing to use the website, you accept the revised terms.
10. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of the UK.
11. Contact Us
If you have any questions or concerns about our terms and conditions, please get in touch with our customer service team at:
Email: contact@baasaa.co.uk
Thank you for shopping at Baasaa Pet Shop!